Privacy Policy — Elkay Australia
This website is owned and operated by Elkay Australia, which will be referred to as "we", "our", and "us" in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy Policy of this website (also referred to as "our website"), which is set out on this page. This Privacy Policy relates to the collection, use, storage, and disclosure of personal information you may provide to us through our website.
We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This policy is in addition to any other terms and conditions applicable to our website. We recognise the importance of protecting the privacy of our visitors' and clients' personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy governs how your personal information, obtained through our website, will be used and managed.
Personal information about visitors and clients is collected only when knowingly and voluntarily submitted. We may collect such information to provide you with services, respond to your enquiries, or fulfil requests. It is our intention that this policy will protect your personal information from being handled in a manner inconsistent with Australian privacy laws.
USE OF INFORMATION
Personal information submitted to our website is used only for the purpose for which it was provided, or for related secondary purposes where you would reasonably expect such use, unless we disclose other uses in this Privacy Policy or at the time of collection. Copies of correspondence sent from our website, which may contain personal information, may be stored for record-keeping, administration, and backup purposes.
Apart from where you have provided consent, or where disclosure is necessary to fulfil the purpose for which it was submitted, personal information may also be disclosed in special circumstances where we have reason to believe it is required to identify, contact, or take legal action against anyone causing damage, injury, or interference (whether intentional or accidental) with our rights or property, website users, or anyone else who could be harmed by such activities. We may also disclose information if required or authorised by Australian law.
We may engage third-party service providers to supply goods or services on our behalf. In such cases, we may disclose your personal information to these third parties solely for the purpose of fulfilling your request or delivering the relevant service.
SECURITY
We strive to ensure the security, integrity, and privacy of personal information submitted to our website. We regularly review and update our security measures to maintain compliance with industry standards. However, no data transmission over the internet can be guaranteed to be completely secure.
Our employees and contractors involved in managing our information systems are required to respect the confidentiality of any personal information held by us. Despite our efforts, we cannot be held responsible for events arising from unauthorised access to your personal information.
IP ADDRESS
Our web servers collect your IP address to assist with diagnosing issues and ensuring the stability of our services. This information is collected in aggregate form and cannot be used to personally identify an individual.
LINKS TO OTHER SITES
Our website may contain links to external websites operated by third parties. These sites are not under our control, and we are not responsible for the conduct or content of these companies or their websites. Before submitting any personal information to external sites, we recommend reviewing their privacy policies and terms of use.
QUESTIONS OR CONCERNS
If we become aware of any ongoing issues or problems with our website, we will take these matters seriously and work to resolve them promptly. If you have any questions about our Privacy Policy, or wish to lodge a concern or complaint regarding your personal information, please contact us at: sales@elkayaustralia.com.au.